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Frequently Asked Questions
I offer a 30-day money back guarantee if you are not totally satisfied with your purchase. No questions asked. The artwork must be returned in the original packaging, undamaged. Return shipping cost at customer’s expense; customer must insure artwork for return.
Shipment Arrives Damaged
If your painting or print arrives and the box is damaged, please contact me immediately via the website to let me know. Before opening the package, YOU MUST PHOTOGRAPH the damaged package. You may open the package to see if the work has been damaged (hopefully it is only superficial) but if the painting or print is damaged, please photograph the damaged artwork. NOTE: Every original work of art is photographed before and after it is packaged and before it is sent to you, for insurance purposes. All of my original artworks are insured for transportation.
All shipping is from U.S. and foreign clients will be responsible for paying all applicable taxes and duty upon receipt of their paintings or prints.
All shipping fees are pre-calculated for Canada and U.S. All other countries will need to contact me directly through the website to arrange shipping fees. All foreign clients will be responsible for paying all applicable taxes and duty upon receipt of their paintings.
All works of art are insured for shipping to client.
I welcome working with customers to create unique and creative work that is specific to their needs. Please contact me to discuss any ideas you have regarding a custom piece of art.
A non-refundable deposit is required, but if you are not totally satisfied with the completed work, a full refund minus the deposit will be issued.
This presence of this badge signifies that this business has officially registered with the Art Storefronts Organization and has an established track record of selling art.
It also means that buyers can trust that they are buying from a legitimate business. Art sellers that conduct fraudulent activity or that receive numerous complaints from buyers will have this badge revoked. If you would like to file a complaint about this seller, please do so here.
The Art Storefronts Organization has verified that this business has provided a returns & exchanges policy for all art purchases.
Returns: I offer a 30-day money back guarantee if you are not totally satisfied with your purchase. No questions asked.
This website provides a secure checkout with SSL encryption.
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Have a great day! - Vincent
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